We do offer refunds for products purchased directly from us which are returned in the same condition that you received them in, with tags intact and the garment box. Please be aware that we do not offer free returns outside the UK.
If you wish to exchange a product we would recommend you to place a new order and return the current one.
From the day you made your purchase, you have 30 days to send any items back to us for a refund.
If you would like to arrange a return, please contact our team by submitting a support ticket from here and we will provide you with all the information required.
Any returned parcels sent by a customer without acknowledgement from a member of the support team will not be returned/exchanged or refunded. We apologise for any inconvenience this may cause and thank you for your support.