If you have purchased the same product(s) more than once please contact our team immediately by submitting a ticket from here to see if they can cancel the duplicate order for you.
Please note that we cannot guarantee cancellation requests will be successful as this depends on the status of your order when your request is reviewed.
If your duplicate order can be cancelled, a full refund of your duplicate transaction will be processed right away. Funds may take 5-10 business days to reach you.