Yes! We will be accepting refunds on pre-orders if you change your mind, up until the point that your dress is received in our Flossy warehouse. You can request to cancel your order by submitting a Customer Support ticket.
Once your dress has been received into our warehouse and packaged to send to you, if you want to refund your order you will have to follow the regular returns process by submitting a Customer Support ticket once you’ve received your order.